Vietcombank pioneers biometric authentication for FDI clients across multiple countries
Acknowledging the challenges faced by FDI clients whose legal representatives reside abroad, Vietcombank — leveraging its extensive experience in serving FDI enterprises — has pioneered biometric data collection for foreign business owners via tablet devices across multiple countries and territories.
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| Vietcombank staff deployed biometric verification for Amata Long Thanh Co., Ltd in Thailand. |
In accordance with Article 17 of Circular No. 17/2024/TT-NHNN, issued by the State Bank of Vietnam (SBV) and effective from July 1, 2025, institutional clients will be required to update biometric data for their legal representatives to access withdrawals and perform electronic payment transactions on their accounts. To ensure seamless compliance and uninterrupted access to digital banking services, Vietcombank has undertaken robust outreach efforts, guiding institutional clients to update their biometric data through user-friendly channels such as Digibank application and VCB Tablet devices, available at Vietcombank’s transaction points nationwide.
Despite these efforts, many Foreign Direct Investment (FDI) clients encounter challenges in meeting these requirements, primarily due to the absence of their legal representatives in Vietnam. Leveraging its decades of experience and cutting-edge technological infrastructure, Vietcombank has taken the lead in deploying biometric data collection for foreign FDI business owners residing in key markets and territories such as China, South Korea, Taiwan, Singapore, and Thailand. This initiative, marked by professionalism and a steadfast commitment to customer service, has garnered widespread acclaim from FDI partners.
As Vietnam’s leading financial institution serving FDI enterprises, Vietcombank integrates cutting-edge technology with a steadfast commitment to security, enabling swift, secure and convenient online transactions. By implementing biometric authentication for legal representatives, Vietcombank empowers clients to safeguard against identity fraud, unauthorized account access, and illicit activities such as money laundering and financial scams, thereby fostering trust and reliability.
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| Vietcombank staff deployed biometric verification for Yuhan JS Vina Co., Ltd in Korea. |
The VCB Tablet represents a significant advancement in digital banking, streamlining customer service through a secure, dedicated platform. This solution enhances operational efficiency, offering flexibility to meet client needs both at transaction points and remotely, while adhering to the highest standards of information security. Fully compliant with the SBV’s regulations and certified under ISO 27001 for information security management, the system also employs multi-factor authentication (2FA) to ensure robust protection. Developed in-house, Vietcombank’s proprietary technology eliminates reliance on third-party vendors, reinforcing both data security and technological sovereignty—critical strengths in today’s digital financial landscape.
With over 62 years of establishment and growth, Vietcombank has earned high acclaim from FDI clients worldwide, establishing itself as the top choice for businesses investing in Vietnam due to its reputation, longstanding expertise, and world-class digital ecosystem. Its comprehensive digital financial assistant, VCB Cashup, enables clients to monitor and manage cash flows, while VCB Lending Online supports 24/7 online loan disbursements. Additionally, Vietcombank’s advanced Host-to-Host service integrates clients’ ERP/HIS systems with the bank, streamlining payment tracking, accounting, and automated debt reconciliation processes.
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| Vietcombank staff deployed biometric verification for Alipay Singapore E-commerce Private Limited (owned by ANT Group) in China. |
Vietcombank’s excellence has been recognized through prestigious accolades, including Best Digital CX – Corporate Banking 2025 from The Digital Banker, Best Transaction Bank in Vietnam 2024 from The Asian Banker, and domestic Sao Khue Awards for VCB Cashup and Host-to-Host/API Integration.
As the market leader in serving FDI clients, Vietcombank remains steadfast in its pursuit of innovation, delivering tailored, technology-driven solutions with unparalleled dedication to empower its clients on their journey to success.
