Bac A Bank launched an automatic banking transaction model - Kiosk Banking in Hanoi

Bac A Commercial Joint Stock Bank (BAC A BANK) officially operated Kiosk Banking - the first automatic banking transaction model at no.9 Dao Duy Anh, Dong Da District, Hanoi City, allowing customers to actively manipulate and experience banking services without having to directly transact at the counter.
Bac A Bank launched an automatic banking transaction model - Kiosk Banking in Hanoi

With a strategic vision to become a modern and multipurpose bank, BAC A BANK is in the process of building a digital bank model branded as BAC A BANK Alpha Bank with the meaning of Pioneering and Outstanding. The Kiosk Banking project marks an important development in the field of digital transformation of BAC A BANK, allowing customers to actively manipulate, easily access and use banking services through STM - Smart Teller Machine.

STM has a simple, user-friendly interface, is integrated with Electronic Know Your Customer technology (eKYC), synchronously using 4.0 technology such as Optical Character Recognition (OCR), authentication through biometrics such as finger veins, facial image recognition.

Kiosk Banking is capable of providing most of the essential banking services for free, such as: opening a Clearance Account, registering for E-Banking services and issuing Domestic Debit Cards; registering and authenticating transactions through Biometrics (FaceID/Finger Vein); deposit/withdrawal transactions by identification papers or FaceID/Finger vein; updating Citizen ID with chip; inquiring about clearance accounts, savings deposits; internal bank transferring. With the event of technology, the transaction flows at Kiosk Banking are more and more complete with full features, increased utilities, maximum processing speed, providing customers with a convenient experience without the need to go to a direct transaction point or be limited by office hours like before.

According to Mr. Dang Nguyen Anh Khoa - Head of Digital Banking Division of BAC A BANK, Kiosk Banking plays a very important role in replacing 70-90% of over-the-counter operations through digitalization technology 4.0, especially show the strong digital transformation image of BAC A BANK in the next 5 years.

BAC A BANK is pleased to welcome customers to experience Kiosk Banking service at no.09 Dao Duy Anh, Hanoi. For more information, please visit website or Customer Care Center 1800 588 828.

Reflecting the core values that BAC A BANK is steadfastly pursuing, BAC A BANK Alpha Bank digital bank will provide a diversified and convenient financial product portfolio for both individual and corporate customers. On the basis of in-depth analysis of consumer behavior, the convergence channels of BAC A BANK Alpha Bank will "digitize" throughout the customer experience journey - meeting most of the banking service needs, while approaching market efficiency to optimize resources in operation and deployment.
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