Expanding access to healthcare services for vulnerable groups: Digital platform
WVR - Recently, Prudential and the Prudence Foundation partnered with Intellect to launch a free mental health support program in Vietnam and Malaysia, aiming to improve access to healthcare services for vulnerable or high-risk communities.
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| Expanding access to healthcare services for vulnerable groups: Overview of the Talk It Out project launch event. (Source: Intellect) |
Prudential and the Prudence Foundation, part of Prudential Group, have just announced the Talk It Out program—an initiative supporting mental health in collaboration with Intellect, a leading digital mental healthcare platform. Through this program, vulnerable groups in Vietnam and Malaysia will have free access to mental health support services.
According to the 2023 report by the Vietnamese Ministry of Health, the country has around 14 million people with mental health disorders but only 143 clinical psychologists and therapists. With rising medical costs, it has become more urgent than ever to offer accessible, cost-effective, and culturally relevant mental health care solutions.
Through the Intellect app, users can access a full range of mental health services—from guided self-help programs to real-time consultations with licensed counselors, clinical psychologists, and support workers. The platform also offers 24/7 crisis helpline support in local languages, ensuring both scale and personalized service to meet diverse community needs.
To improve accessibility and inclusivity, the app is available in multiple languages, including Vietnamese, Bahasa Malaysia, Chinese, Tamil, French, and English.
The program will work in collaboration with local partners across the healthcare, education, and community sectors, while proactively identifying and reaching out to vulnerable and at-risk groups in both countries.
Talk It Out will primarily serve adolescents, at-risk women, low-income families and parents, marginalized communities, and migrant populations. In addition, the program will host workshops and public awareness campaigns to reduce stigma and equip users with essential mental health knowledge.
Mr. Theodoric Chew, CEO and Co-founder of Intellect, shared: “Partnering with the Prudence Foundation marks an important step in building resources and mental health solutions that allow vulnerable and high-risk groups to access support more easily. By leveraging technology, clinical expertise, and local partnerships, we can deliver effective, relevant, and sustainable services to those who need it most.”
